Shipments and returns
Shipping of your package
Packages are generally shipped within 2-10 days of receipt of your payment via Bpost with tracking and delivery without signature. If you prefer UPS Extra shipping with required signature, you will incur additional charges. Please contact us before choosing this delivery method. Whatever shipping you choose, you will receive a tracking number from us with which you can track your package online. Shipping costs include handling, packaging and postage. Handling costs are fixed amounts, while transport costs depend on the total weight. We recommend that you place your items in one order. We cannot merge two separately placed orders, so shipping costs will be charged for each order. Your package is shipped at your own risk, but special care is taken for fragile items.
Our boxes are large enough to send your items well protected.